Shipping & Delivery Policy

1. Shipping Methods

We offer the following shipping methods for deliveries within Country

·        Standard Shipping: Typically takes 3-5 business days for delivery.

·        Express Shipping: Typically takes 1-2 business days for delivery.

2. Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping method selected. The shipping cost will be displayed at checkout before you complete your purchase.

3. Order Processing Time

Orders are processed and shipped within 1-2 business days of receiving your order. Orders placed on weekends or holidays will be processed the following business day.

4. Delivery Times

Delivery times vary depending on the shipping method selected and your location. Estimated delivery times are as follows:

·        Standard Shipping: 3-5 business days for delivery

·        Express Shipping: 1-2 business days for delivery

Please note that these are estimated delivery times and actual delivery times may vary due to unforeseen circumstances such as weather conditions, customs delays, etc.

5. Tracking Orders

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your order by clicking on the tracking number provided in the email.

6. International Shipping

We currently do not offer international shipping. For international orders, additional shipping charges, customs duties, and taxes may apply. These charges are determined by the destination country’s customs office and are the responsibility of the recipient.

7. Delivery Address

Please ensure that the shipping address provided is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

8. Delivery Delays

While we make every effort to deliver your order within the estimated timeframe, delivery delays may occasionally occur. If you have not received your order within the estimated delivery time, please contact us by email at Customersupport@rethryv.com.

9. Damaged or Lost Items

In the event that your order arrives damaged or lost during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.